Certified Customer Negotiation Specialist

Negotiation is a widely needed skill that has grown around the world in importance and recognition, and consequently a career and certification in negotiation is a very important achievement these days.

The CCNS certification was created for managers who seek to improve this skill and wish to stand out in their careers.

This certification benefits professionals in all areas, as it demonstrates the professional’s interest in improving knowledge and applying it also in product management.

What will be assessed in this exam:

The topics required in this exam will be based on practical knowledge about the Negotiation Challenges, Behaviors and Attitudes, Principles and Techniques, Anchor, ZOPA, MINIMAX, BATNA, Spin Selling, Rapport, Conflict Management, Behavioral Styles, Preparation and Planning, Communication, Bargaining Chip and Influence.

You are not required to attend training to take one of our exams, although it is highly recommended. We believe that certification is a competitive differential, so we provide assessments for professionals who want to prove their knowledge and stand out as excellent negotiators.